Air China UK Contact Details

It is very easy to reach Air China UK office, you can contact the airline by using their toll-free phone number mentioned in highlighted font below.

00800 861 00 999

When you dial Air China UK contact number above, you will be asked to choose your language that would be either English or Chinese, they have dedicated call centers for both, Chinese and English speaking customers. You can also find an office address, email, fax number and telephone number for their London Town and London Heathrow offices below.

About the Airline

Considering the advancement and globalization factors, brand image plays a vital role in the development and nation building for any country. Just like architecture, literature, and industrialization, a reliable and advanced airline is considered as a pride of any country; every country has its own national airline. As China is one of the most developed country in the world so should be its Airline. Air China is the national airline of China, having its headquarter in Beijing, China. Air China was founded in 1988 but did not start its operation till the mid-1990s as the airline was engaged in importing leading aircraft from all over the world. In 2004, the airline acquired Zhejiang Airlines. With time, the airline also offered its stocks into different parts of the world including London and Hong Kong stock markets. Air China currently offers flights to destination across Asia, Europe, America, Australia.

Below in this section, we will discuss some of the exciting features of this airline followed with the reasons, why it can be distinguished against other airlines.

Time is essential for everyone while catching the flight. Air China’s has provided an exciting feature to its passenger; online check-in service has provided by the company to its passenger. This will save their time; passengers just click online and pass the security formalities at Airport. As per standard rules, the online check-in opens 24 hours prior a domestic flight and 48 hours before an international flight; the same check-ins close 1 hour and 4 hours before domestic and international fights. You can use this service while traveling to the airport and then just catch flight instantly totally escaping the boarding process. While it is exciting to know the feature, it is also worth mentioning T&C of online check-in.

Luggage is one of the crucial element of the airline; considering the importance, usually competing airlines charge extra money for extra luggage but Air China focusing more on customer care allows one extra hand luggage absolutely FREE. In economy class, you can carry luggage weighing 5 kg and in business class, a passenger can carry 8 kg extra in hand luggage.

Other than check in, luggage allowance, the airline offers exciting in-flight meals. The airline takes care of the customer as per the flight timings, the food is also served in form of hi-tea, lunch or dinner as per timings. With this, the airline is available 24/7 with its chat buddy option to help customers instantly. The two-way communication makes it better for customers to get their queries clarified and improves customer care of the airline as well.

In a nut shell, affordability, customer care, exciting deals and promotions all are important pillars of any reliable airline. Air China, being the national carrier includes all of the above-mentioned features and is constantly thriving to maintain its market share together with making its customer happy. Deals, after sales support, excellent payment mechanism and complete online customer support are some of the core competencies of this airline.

Air China London Office Contact Details

As mentioned earlier, Air China has a town office and an office at the London Heathrow airport in UK. You can find contact information for both establishments in this section of the page.

London Town Office

Air China London office contact number: 0203 275 0200.

Town office address: West Wing, 11th Floor 389 Chiswick High Road
London, United Kingdom W4 4AJ.

Email for London office:

Fax number: 0207 630 7792.

London Heathrow Office

London Heathrow office phone number: 0208 745 4624.

Heathrow office address: Airport Office: Level Zero, Room 118 Terminal 2, London Heathrow Aiport, TW6 1EW.

Email address:

Fax number: 0208 976 7939.

Frequent Flyer Contact Info

If you are a frequent flyer with Air China then you can reach the airline by using their 24 hour contact number: +86 4006 100 666.

Also, if you’re ordinary card holder send them an email at and VIP card holders can send airline email at to get an urgent response.


Please note that we are not connected to the airline in any way and the Air China UK contact number, email and other details mentioned on this page are obtained from various online sources by our team and we do not take any responsibility for the authenticity of the information mentioned on this page.