Air India UK Contact Number

The Air India UK contact number is given right below. When you dial this number your call will be routed to their 24 hours contact center based in Chennai in India. Call charges are same as for local UK numbers.

0207 760 3290

The London and Birmingham office contact number for the airline are mentioned under the relevant section of this page.

About the Airline

India’s third largest airline company, with a market share of 13%, known as Air India (AI), founded by Tata Airlines in 1930, provides (people or goods) an air transport service, on both national and international basis. After World War II, Tata Airlines owned by the government became a public limited company in 1946 and was named as Air India.

The Airline has provided a new method to the country’s flying sector. Its background is alike with the background of public aviation in India. It has about 60 national and 30 international landing places including 20 countries across Asia, North America, Oceania and Europe. It was merged with other Indian Airlines in 2010 and became the 27th member of Star Alliance in 2014.

Its primary hub is located in New Delhi at Indira Gandhi International Airport, whereas secondary hub is located in Mumbai at Chhatrapati Shivaji International Airport. The company’s logo is a red colored flying swan, having an orange colored “Konark Chakra” placed inside it.

The Airline, having the cultural characteristics of the Country, has the spirit of warm hospitality and desire to please its passengers by providing them a lot of facilities. It also offers ground handling, maintenance facilities, and low-priced travel options, over its subsidiaries. To take the lead in the competition, Air India’s fleet of 110 aircraft, which include Airbus and Boeing aircraft, are continually modifying and reinventing it. These aircraft are supported by the latest technology, including one-cabin, two-cabin, and three-cabin arrangements.

The passengers can use online check in the facility from 48 hours up to 2 hours before their flight time. Passengers on domestic flights get a boarding pass while International passengers receive a confirmation slip after completing the check-in. The passengers are allowed to carry one bag and one personal item, for example, a laptop or handbag. The passengers can select over the internet a seat at any time before their flight. Domestic passengers are not allowed to be served alcohol and economy class flights of less than 90 minutes are served with snacks.

Air India London Office

Here you will find the phone number for airline’s London office reservation desk, Frequent flyer program department, Group booking department, Feedback office and for the regional manager.

Air India London office phone number: 0208 231 8760.

Reservations department number: 0208 231 8761.

London office address: 11th Floor, Great West House,  Great West Road,
Brentford, TW8 9DF.

Fax number: 0208 568 5129.

London email:

Office Timings: Open on Monday to Friday from 0900 Hrs till 1700 Hrs, closed on Saturday, Sunday and on Public Holidays.

Flying Returns phone number: 0208 231 8762.

Fly Returns email:

Group Booking department number: 0208 231 8763.


Feedback & Complaints office number: 0208 231 8766.

Complaints email:

Regional Manager for Europe and UK number: 0208 231 8774.

Regional Manager email:

London Heathrow Office Details

Air India Heathrow office phone number: 0208 976 5836.

Heathrow office address: Management Office, Level 0, Room 0113,
Terminal 2A, The Queen’s Terminal, Heathrow Airport, Middlesex
TW6 1EW.

Fax number: 0208 976 5855.

Heathrow Email:

Flight Information number: 0208 976 5838 & 0208 976 5830.

Flight info email:

Traffic control office: 0208 976 5832.

Fax: 0208 976 5856.

Traffic Email:

Baggage department: 0208 976 5839.


Cargo Department

London cargo department number: 0208 897 2737.


Address: Menzies World Cargo, Building 557 (MW 1), Shoreham Road West, Heathrow Airport, Hounslow, Middlesex TW6 3RJ.

Birmingham Office Contact Details

Air India Birmingham customer services number: 0121 767 8777.

This number is only available during flight timings.

Birmingham airport office number: 0121 767 8778.

Fax number: 0121 767 8774.


Airport Manager contact: 0121 767 8775.

Manager’s email:

Other Departments Details

Here are some useful email addresses for some other departments which you might find helpful.

Online bookings help email:

Send your travel documents at (for date change verification)

Send email for frequent flyer program general enquiries on

Please note we are not connected or part of the airline in any way, the Air India UK customer service number and other details mentioned on this page are obtained online by our team, if you find any discrepancy in the mentioned details, please inform us here so we can update it with the correct information.