Air New Zealand UK Contact Number

Air New Zealand UK customer services contact number is available here, this telephone number is available 24 hours a day, you can also find contact details for other departments below.

0800 028 4149

Founded in 1940 to cater tourism needs of New Zealand, Air New Zealand is the national airline of New Zealand, based in Auckland and with its hubs at Auckland Airport, Wellington International Airport, and Christchurch International Airport. The airline flies to 31 destinations in 5 continents, some of its most busy and major destinations include, Sydney, Los Angeles, London, Singapore, Nadi, Perth, Melbourne, Auckland and Vancouver. The airline is a member of Star Alliance and has codeshare agreements with airlines like Fiji Airways, Turkish Airlines, Air Canada, All Nippon Airways, SilkAir, Air Tahiti Nui, Etihad Airways, Thai Airways, Cathay Pacific, Asiana Airlines, Air India and many other airlines.

The airline owns a fleet of 54 aircraft and ordered for 17 more planes, they have mixed Airbuses and Boeings of different models. All of their models are latest and are very well equipped, the airline is very famous and considered as best in terms of safety measures they take for the safety of their passengers.

To contact Air New Zealand UK office for reservations or for other general enquiries you may use the contact details mentioned below.

Air New Zealand London Office

Air New Zealand UK contact number: 0800 028 4149.

Also, use this number for sales, online bookings help, flight arrivals and departures and Airpoints enquiries.

Air New Zealand London office phone number: 0208 600 7600.

London office address: The Triangle, 5-17 Hammersmith Grove, London W6 0LG.

To contact airline from the Republic of Ireland contact: 1800 551 447.

Air NZ UK official website:

Heathrow office address: Terminal 2, London Heathrow airport.

Travel Agents Website:

Email contact:

Baggage Department Contact

For delayed, lost or damaged baggage you can visit the airline’s office at London Heathrow airport or contact them on their dedicated baggage department contact number mentioned below.

Baggage department UK phone number: 0800 840 8069.

Call center phone number if calling from outside of the UK: 0344 375 4250.

Office address: C/- ASIG/Global Baggage Services, Terminal 2, London Heathrow Airport.

Baggage email:

Cargo Department

Air NZ cargo department phone number: 0208 600 7612.

Fax number: 0208 741 7318.

Office Address: 3rd Floor, The Triangle, 5-17 Hammersmith Grove
London, W6 0LG.

Office Timings: 9:00 – 17:30, Monday to Friday.

Ground handling phone number: 0208 976 5429.

Ground handling address: Building 521B, 1 Stanstead Road, Heathrow Airport, Hounslow, Middlesex TW6 3LW.

Office Timings: 24 hours, 7 days.


Please note, the contact details mentioned on this page are obtained from various online sources, also note that we are not connected to Air New Zealand UK in any way, all the details mentioned here can be changed by the airline without any prior notification.