Cathay Pacific UK Contact Details

You can contact Cathay Pacific UK office by dialing their phone number mentioned below, the number is for the airline’s dedicated English speaking customer service center in UK.

0800 917 8260

For new flight bookings and reservations Travel Agents number: 

This is a free phone number to call on and is available to access from anywhere from the United Kingdom. In UK, the airline has offices at London Gatwick airport, Manchester Airport and London Heathrow airport details for all the offices are given below under the relevant section of the page.

About the Airline

If anyone was to be asked whether they wanted to travel the world or not, we are pretty sure nobody would say no. However, the ground reality is very different. People who have already had the experience of travelling from one continent to another find travelling, particularly by air, a formidable and arduous task for a number of reasons. Between changing flights and on flight meals, from uncomfortable seats to nasty bathrooms, air travel can become your worst nightmare if you do not choose your airline wisely – hence we bring you an airline that you can trust: Cathay Pacific Airways.

Cathay Pacific Airways is among the largest airlines of Hong Kong. Founded in 1946, Cathay Pacific operates a 178 strong fleet, comprising of Airbus A340, Airbus A330, Boeing 747 and Boeing 777, allowing the company to offer its passengers the best of air travel experience. Their services are not just limited to providing passengers a great travel experience instead it also offers some of the best cargo services as well that cover an expansive area of 52 countries with almost as much as 200 destinations. As far as the luggage is concerned economy class passengers can take up to 30 Kg of baggage, Premium Economy passengers can take up to 35 Kgs and First Class passengers can take up to 50 Kg.

Interesting fact #1: Cathay Pacific has earned itself the reputation for being the leading non-stop transpolar flight over the North Pole in 1998.

Interesting fact #2: Cathay Pacific is the pioneer of the huge Oneworld Alliance, allowing them to collaborate with other large airlines including Flybe and British Airways.

Interesting fact #3: For the undeniably amazing service that this airline has provided over the years, and maintained the same standard for years without compromising on quality, Cathay has received the award for being the world’s best airline four times which is more than any other airline.

Furthermore, long flights tend to get boring and unbearable if one is not provided with proper entertainment facilities, however, this is not the case with Cathay because it provides 700 latest movies to choose from to its passengers. This airway is not just a company, trying to make name and money, instead, it is an initiative, an idea that strives to provide the best on board and off board service. Recently, the business class has been upgraded which now offers an over the top luxury experience to its business class passengers with world class dual textured duvets and pillows- making our clients feel at home during flights. While the economy class has also gone through some makeovers including the 6-way headrest and foot rest so that your journey is no more a pain in the neck or feet. Premium Economy is quite lavish too, and passengers are provided with a complimentary comfort kit with eyeshades and earplugs. If you’ve booked an economy ticket and looking for an upgrade, a simple way to do it is by using your Asia Miles.

All in all, this airline has received an average rating of 4.5 out of 5 from passengers, making it one of the best airlines to travel with. now to reach the airline use their phone numbers given here.

Cathay Pacific UK contact number: 0203 788 1799.

This number is available daily from 0800 hrs till 2000 hrs.

Cathay Pacific London Office

The airline has an office at London Heathrow terminal 3 for which all information is mentioned here.

Cathay Pacific London office contact number: 0203 788 1799.

London office address: Ticket Desk, Area B, Terminal 3 Departures, Heathrow Airport.

Fax number: 0208 741 5477.

Travel Agents support number: 0208 834 8866.

Hotel and Holidays Department number: 0208 834 8808.

Special medical assistance and Limo service number: 0208 834 8875.

UK email address:

Office Timings: For all departments, the office remains open from Monday to Friday from 0900 hrs till 1730 hrs. Closed on Saturday, Sunday and bank holidays.

Baggage department Heathrow number: 0330 660 0814. (only deals with delayed/damaged baggage queries).

Baggage claim email: LHR_BAG@CATHAYPACIFIC.COM

London Gatwick baggage department number: 0344 375 4257.

Gatwick baggage email:

Manchester Office Details

To reach the airline’s Manchester office for special services like limo booking or if you’ve any other medical related issue dial 0808 834 8875.

For Manchester baggage department dial 0344 375 4257.

Manchester office fax number is 0208 741 5477 and you can also send them emails at

The Cathay Pacific UK contact details mentioned on this page are obtained from various only sources by our team, please note we are not related to or part of the airline in any way.