Turkish Airlines UK Contact Number

Mentioned below is Turkish Airlines UK contact number, this is 24 hours available, toll-free number and is accessible from anywhere in the UK,

0844 800 6666

Also available is the office address, fax number, email address and telephone numbers for London Heathrow, London Gatwick, Edinburgh, Birmingham, and Manchester office of the airline on this page below

About the Airline

How many times have you travelled by air and saw a star, a celebrity, a businessman, or perhaps a sports person, and not just any other sportsman instead the world famous athlete and heartthrob Lionel Messi travelling alongside you? Well, your answer would have been quite often if you travelled by this airline.

The Turkish flag bearing Turkish Airline was established in the year 1933. It made its first flight in 1974 from Ankara to Athens, stopping off in Istanbul in between. Being among the world’s largest airlines, it has a rich history within the airline business – very much alike the rich history of the country itself. After almost 41 years of its first flight operation, the airline has managed to serve a massive and expansive number of 118 countries with its flight operations with a staggering number of 280 destinations. That’s an impressive number of countries served, with high quality on board and off-board services. Unlike many other airlines, they operate in countries like Somalia and war affected Afghanistan – and it is further developing its flight networks in Africa. Beware! They are not done yet, as the Istanbul based airline has announced that in future they are planning for a direct route trip all the way from Istanbul to Australia, if that does happen then this would be one of the longest flights in the world.

Interesting fact: As a part of most of their long haul flights, Turkish airlines include a stopover at Istanbul – this stopover is filled up by a tour of Istanbul called Touristanbul- this tour includes a trip around the city’s important historical sights. For passengers to be eligible for the tour, they need to have a stay for 6 or more hours. So if you are among those lucky people don’t forget to hop onto this amazing trip and experience the culturally rich streets of Turkey’s capital.

Although like any other newly blooming business, the airline had its fair share of glitches in terms of flight delays and poor customer service, but they rose up above all the difficulties and with a new management the airline managed to bag the title of Europe’s Best Airline for five consecutive times. They went through difficulties only to come out stronger than all others, leaving behind the German giant Lufthansa in being the best airline in all Europe.
The airline has code share agreements with some of the world’s top airlines that include TAP Portugal, Avianca, Oman Air and Etihad Airways which allows the Turkish giant to work smoothly across the world. Not only that this code sharing has allowed the airline to launch their Frequently Flyer Programme too. Moreover, The airline has been a member of Star Alliance network since 2006.

Interesting fact: The basketball legend Kobe Bryant and best footballer in the world Lionel Messi are the faces of Turkish Airlines. Both legends have been recently starred in a commercial for the airline. The ad is reported to have received 143 million views on YouTube ever since it has been launched and is called the ‘ad of the decade’.

What is it that you should consider when opting for Turkish Airline? Firstly, the fine-dining experience, with freshly made meals as well as delicious hors d’oeuvres and in-flight snacks, the airline stands strong at the top of their in-flight meal game. Furthermore, the business class offers a relaxing seat that flattens up to form a bed – but that’s not it, they also offer an ottoman so that you can have the ultimate Turkish experience. International Business Class passengers can also enjoy their stay at airline’s lounge in Istanbul where they can enjoy free Wi-Fi, ironing service, food and beverages. With this airline, you can widen your world. Literally.

Turkish Airlines London Contact Details

In London, The airline has ticketing offices at the London Heathrow, London Gatwick and at the Hammersmith road and a cargo office at Northumberland Close in London. The contact information for these offices is available here.

Turkish Airlines London office phone number: 0207 471 6666.

(This is their Head Office phone number)

London town office Fax number: 0207 348 3867.

Email Address: infolondon@thy.com

London Office Address: 149 Hammersmith Road Lyric House London W14 OQL.

Office Timings: Monday to Friday from 0900 hrs till 1730 Hrs.

Closed on Saturday, Sunday and on public holidays.

London Heathrow Office

At Heathrow, the airline has an office in the Terminal 2, phone number and other details are mentioned below.

Turkish Airlines London Heathrow phone number: 0844 375 4254.

Heathrow Fax number: 0208 976 7894.

Email Address: infolondon@thy.com

Heathrow office address: London Heathrow Terminal 2, The Queen’s Terminal London Heathrow Airport TW6 1EW.

Office Timings: The office opens daily from 0430 hrs till 0800 hrs and 0830 hrs till 1815 hrs and after that  1915 hrs till 2130 hrs.

London Gatwick Office

Here are the airline’s London Gatwick sales office contact details.

Turkish Airlines London Gatwick phone number: 0871 2887512.

Fax Number: 0127 955 7261.

Email for general enquiries: infolondon@thy.com

Baggage enquiries email: info@citybagsluggage.co.uk

Gatwick office address:  South Terminal, Zone E, London Gatwick Airport RH6 0NP.

Office timings: Opens daily from 0730hrs to 1645 hrs (1-hour break from 12).

Cargo Office Details

London Cargo office phone number: 0178 442 1717.

Email: lhrcargo@thy.com

Office Address: Turkish Cargo DNATA West Point Northumberland Close Stanwell TW19 7LN.

Cargo office timings: Opens on Monday to Friday from 0900 hrs till 1730 hrs.

Closed on Saturday and Sundays.

Turkish Airlines Manchester Office Details

The airline has two office in Manchester and both of them are at the Manchester airport, one of them is sales and reservations office and another one is a management office, details for both establishments are available below.

Turkish Airlines Manchester phone number: 0844 800 6666.

Fax Number: 0161 489 5293.

Email Address: man-info@thy.com.

Manchester sales office address:  Terminal 1 Room: 12-14 Level 5 Manchester Airport M90 3AL.

Sales office timings:  Monday to Friday from 0830 hrs till 1630 hrs. Saturday and Sunday 0800 hrs till 1600 hrs.


Manchester management office number: 0844 375 4258.

Management office address:  Olympic House Room 2015-2016 Manchester Airport M90 1QX.

Office timings: Open from Monday to Friday 0900 hrs till 1730 hrs.

Fax number: 0161 489 5291.

Email Address: man-info@thy.com

Birmingham Office Contact Details

The airline’s sales and management office in Birmingham are located at the Birmingham airport, contact details for both offices are given below.

Turkish Airlines Birmingham office phone number: 0121 782 8788.

Fax Number: 0121 782 8789.

Email Address: bhx.customer@thy.com

Sales office address in Birmingham: Birmingham International Airport Terminal 1.

Office Timings: Open on Tuesday and Saturday from 0900 hrs 1630 hrs, Monday, Wednesday, Thursday and Friday from 0800 hrs till 1630 hrs. Closed on Sundays.


Birmingham management office number: 0121 767 7771.

Fax number:  0121 782 8000.

management office email: bhx.customer@thy.com.

Address: Birmingham International Airport Diamond House First Floor Room DH125B B26 3QJ.

Edinburgh Office Contact Details

Turkish Airlines Edinburgh phone number: 0131 333 1204.

Sales office address: Edinburgh Aiport, Ground Floor, Terminal Building, Edinburgh, EH12 9DN.

Email Address: EDI.CUSTOMER@THY.COM.

Office Timings: Open on Tuesday – Friday & Saturday from 0730hrs till 1600 hrs & Monday – Wednesday – Thursday & Sunday from 0830 hrs till  1700 hrs.


Edinburgh Administration office phone number: 0207 471 6666.

Administration office address: Edinburgh Airport, 3/79 Second Floor, Terminal Building, Edinburgh, EH12 9DN.

Office Timings: Open from Monday to Friday from 0900 hrs till 1730 hrs.

Closed on Saturdays and Sundays.


Edinburgh cargo office phone number:  0207 471 6666.

Office Address: Stanwell.

Email Address: edicargo@thy.com.

Please note, we are not connected to the airline in any way and are not responsible or liable for any inaccuracies on this website. In the event there is a discrepancy in the information provided here, please let us know by using our contact us form so that our team can update the incorrect information with the correct one.